Catalog-grounded chat for your storefront
Shoppers ask for gifts and products in natural language. Seekmodo ranks the live catalog so your agent cites real SKUs, prices, and storefront URLs — whether you embed <seekmodo-chat> or run your own tool-calling loop.
- Seekmodo search as the product brain — not hallucinated catalogs
- First-party widget or custom OpenAI / Anthropic agent
- Same ranking, merchandising, and quota as storefront search
Technical setup
This page covers the product and SEO story. First-party install guides and custom-connector API docs (for platforms we do not ship) live in the developer docs.
What Seekmodo provides
- Ranked product search and recommendations over your indexed catalog (HMAC REST or MCP).
- Optional first-party <seekmodo-chat> widget with gateway-hosted tool loop and metering — see /docs/chat.
- Per-tenant isolation, bot-check, and search quota shared with the storefront.
What you still build for production calibre
Agents that handle gifts plus customer service wire Seekmodo for product discovery, then add platform order/policy tools, a compiled FAQ knowledge base, guest email verification, and ticket handoff. Seekmodo does not replace your order APIs or helpdesk — it keeps product answers truthful.
Custom agent vs first-party widget
- Use /docs/chatbot when you need brand voice, order tools, engraving / CS automation, or a multi-system tool allowlist.
- Use /docs/chat when you want the fastest catalog Q&A embed with Seekmodo-owned metering and upgrade affordances.
- Both paths call the same search index — start a Growth trial to exercise chat entitlements.
Platforms
Works with every Seekmodo connector and with custom / headless storefronts via /docs/connectors/custom. Zen Cart gift and personalisation stores commonly pair a floating chat widget with Seekmodo search for recommendations.
Frequently asked questions
Does Seekmodo host the entire chatbot?
Optionally — <seekmodo-chat> runs the LLM loop on the gateway. For full CS automation you typically host the agent and call Seekmodo only for catalog search. See /docs/chatbot.
Will the bot invent products?
Not if you constrain the prompt to cite only Seekmodo (or store detail) tool results and escalate when search fails. The implementer guide spells out citation and allowlist rules.
How is chat billed?
Search calls meter against your plan search quota. The first-party chat path also records chat-specific display buckets — see the worked example on /docs/chat.
Can the bot change orders?
Only through your platform APIs / store MCP with logged-in ownership checks. Seekmodo tools for shoppers are read-oriented search and recommend — not merchandising or refunds.
Is MCP required?
REST POST /v1/search is enough for product lookup. MCP is the same tools over JSON-RPC — useful for Cursor / Claude operator workflows and for agents that already speak MCP. See /solutions/mcp-catalog-search.
Try catalog-grounded chat
Start a 14-day Growth trial, index your catalog, then follow /docs/chatbot or embed <seekmodo-chat>.