Terms of Service

Effective: 2026-05-26

Seekmodo is provided by Numinix Software Solutions Inc. ("Numinix", "we"). By using the service you agree to these terms.

1. Subscription & billing

• We bill monthly via PayPal. You can change plan or cancel at any time at /billing.
• The Starter plan includes a 14-day free trial. We don't charge during the trial; cancellations during the trial cost nothing.
• We don't prorate downgrades. Upgrades take effect at the next renewal.
• Failed payments enter the dunning sequence: day 0 / 3 / 7 / 14 email reminders, pause at day 15, full cancellation at day 30.

2. Acceptable use

• You may not use Seekmodo to index illegal content, malware, or content you don't have rights to.
• You may not attempt to bypass rate limits, the HMAC envelope, or the per-tenant scoping.
• We may suspend an account that breaches this section after a reasonable notice period.

3. Service levels

We target 99.9% monthly availability for the gateway. Planned maintenance windows are announced 7 days in advance. Service credits for downtime are issued on request to [email protected].

4. Data ownership

You own the catalog documents you send to /v1/index. We hold them only to make search work for you, and we delete them within 30 days of subscription cancellation.

5. Liability

Numinix's total liability under these terms is capped at the fees you paid us in the 12 months before the incident.

6. Governing law

These terms are governed by the laws of the Province of Ontario, Canada. Disputes are heard in the courts of Toronto.